This tool is invented by Google and is named 'Google chatback'. This service allows your customers to chat with you directly when you are online. The requirements by you is just an Gmail ID and your customers need nothing but your website URL! This is really a amazing and innovative idea by Google.
Actually the problem is that the users who visit your site are usually lazy [no harms intended ;)]. They dont like logging in or creating an ID to just talk to you, etc etc..
So the conclusion is, THIS IS A GREAT TOOL! Try it..
Actually the problem is that the users who visit your site are usually lazy [no harms intended ;)]. They dont like logging in or creating an ID to just talk to you, etc etc..
So the conclusion is, THIS IS A GREAT TOOL! Try it..
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